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Made a custom segment for me, communication for it happened almost instantly. Shipping was great. Item went up on my wall beautifully and I am very happy to have it. Thanks!
kittylemew
Added Jun 17, 2008 -
I just received my beautiful wall decal (Always kiss me goodnight)
I L O V E it. So many nice compliments.
I would highly recommend your products
Yoland Cunningham
Added Jul 14, 2010 -
Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -
We have now put up the 3rd decal in our home and love love love love love them! This most recent one was the large dandelion which we put in our master bath. My husband put it up without reading the instructions the first time and it was not a pretty scene, but totally his not the product's fault. Second one bought, I emailed them for tips on top of the instructions, how impressed was I when I got a phone call from them the next day - now THAT is customer service. We have also used the family of elephants (in our little one's nursery) and the parachutes in our oldest son's bedroom...everyone who has seen them has been so impressed as are we at the ease of putting them up (when you follow instructions lol!)
Cannot speak more highly of the products and the company, recommend them to everyone!
Jayne Macintyre
Added Oct 23, 2011 -
The team at Dali Decals provided outstanding customer service from the very first time I called and were helpful every step of the way. We received the monogram decals for our daughter's nursery and couldn't wait to put them up. The directions were helpful and easy to follow. Moreover, the font and size is absolutely perfect and looks so elegant on the wall! It looks as though we had someone professionally hand paint our daughter's first and middle name. Classy and elegant are the two words that come to mind when describing the decals. A big thank you to Dali Decals for your professionalism and kindness each time someone from your team spoke with me. I highly recommend these decals for home and/or business purposes.
Many thanks!
Mel
Mel
Added Oct 31, 2012