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We absolutely LOVE our Tree with Swirling and Spiraling Branches! It has really made our nursery so special. Everyone got to see it at my shower and adored it completely. Thanks so much!!
NovemberNinja
Added Oct 31, 2009 -

I just wanted to say thanks for writing to me to get a different address for my package delivery. Sadly, this level of service is rare among internet vendors. It's nice doing business with you.
Ryan D
Added Oct 31, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014 -

Ivan,
Just placed the new decal and it's amazing!! I really appreciate how well your customer service handled my issue and I will definitely return again and highly recommend your company to friends and family !!
Thank you,
Sarah L
Sarah L
Added Jan 20, 2017

