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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Alicia,
Thank you so much for being so gracious to offer to help me. When you wrote me back and explained everything to me, it stopped my freak out! Thank you.
I dove into this project last night figuring I had nothing to lose and if it failed, I was going to purchase a wall decal from you instead. It took 2 hours and three of us to do it, but we were successful.
God Bless you for taking the time to answer my questions when I wasn\'t even one of your customers. I work in retail myself and I know how much customers appreciate help beyond the sale. Just you taking the time to write to me, will make me come to you for my next wall decal and recommend your company to others. I appreciate what you did. Thanks!
Sandy
Sandy
Added Nov 10, 2011 -

Amazing! I bought the "cute birds" decal and I was amazed when I got double the amount I ordered since they send you extras! Very pleased.
jesk01
Added Jun 12, 2012 -

As Founder and Owner of Flyczek Wraps; I know how important customer service and quality of product to my customers. Dali Decals nailed both of those with flying colors when I ordered banners to advertise my online company. I would highly recommend Dali Decals to anyone looking to boost their marketing needs in their business! Thanks Dali Decals! -Shannon Yourczek
flyczekwraps
(Flyczek Wraps)
Added Sep 3, 2014 -

Dear Dali Wall Decals,
I just wanted to share a picture with you all...while my original intention was to use your large infinity symbol decal on our handmade wedding "guest book" it didn't quite work out that way. The decal didn't adhere totally flat due to the wood being uneven so I decided to use the decal as a stencil! However, the names did lay flat, but they just weren't the right color for the project. So after a 10 minute chat with an incredibly helpful Dali employee I had new name decals special ordered! Just wanted to thank you for always taking care of your customers! Now, my husband and I are working on placing your Robot decals in our baby's nursery....so more pictures to come!
A loyal customer,
Londa
(customer photo shared on Facebook)
Londa K
Added Jul 20, 2016

