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This transaction was perfection through and through! This seller is wonderfully communicative, and I had the decal shipped directly to my gift recipient who received it quickly and absolutely loves it! Thanks so very much!!
4thAveSoapCo
Added Aug 30, 2008 -

Dali Decals … I am in love with your product! After initially ordering your 6 piece turtles in pistachio matte, I installed them on my son’s nursery wall only to find they weren’t exactly the right color. I called your customer service and spoke with one of your fabulous representatives who took the time to help me pick out the right color to reorder. I was hoping to get the replacements “soon”, little did I know they’d show up THE NEXT DAY! The new “olive” turtles are up on the wall and we LOVE them. Thank you so much for going out of your way to provide exceptional customer service, you have a new customer for life! … We are already planning on our next order for our spare bathroom.
Christie A.
I’ve attached a picture of the turtles in my son Colton’s nursery! They go perfectly with his theme and he loves to stare at them while he’s on his changing table. :) {picture can be viewed on our facebook fan page!}
Christie A.
Added Jun 5, 2011 -

Customer service=A+++ I love these decals. I ordered the bubbles/circles in hot pink, green, and aquarium blue to match my 10 year old daughters new bedroom. One black wall, three lime burst green walls. I put all the different color bubbles on the black wall and it has turned out GREAT! a few pink and blue scattered on the other walls. Perfect!!! Thank you Dali Decals. I will be back!!
Teresa B.
Added Mar 6, 2012 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

Your company rocks! One of your reps saved me money on shipping AFTER I ordered online, I have never seen a company do that. My niece loves her new room with the birds on a wire decals. Thanks so much, It is rare to find a company with such great customer service.
Hillary B
Added Dec 29, 2012




