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Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

We have now put up the 3rd decal in our home and love love love love love them! This most recent one was the large dandelion which we put in our master bath. My husband put it up without reading the instructions the first time and it was not a pretty scene, but totally his not the product's fault. Second one bought, I emailed them for tips on top of the instructions, how impressed was I when I got a phone call from them the next day - now THAT is customer service. We have also used the family of elephants (in our little one's nursery) and the parachutes in our oldest son's bedroom...everyone who has seen them has been so impressed as are we at the ease of putting them up (when you follow instructions lol!)
Cannot speak more highly of the products and the company, recommend them to everyone!
Jayne Macintyre
Added Oct 23, 2011 -

Just wanted to say 'thanks' to you guys for being so easy to work with an doing such a great job on our stickers.
Have a great holiday.
--dan
Dan
Added Dec 23, 2012 -

Bought the Exotic Sakura Decals and just applied them to my wall today - LOVE THEM!
This was my first attempt in doing this - watched a video; followed your directions and it came out BEAUTIFUL!
It is very easy to apply and even though this particular decal had parts to match up - it wasn\'t difficult to join them flawlessly.
Thank you so much and look forward to purchasing many more:)
Angie Cadigan
(Unishippers of Nassau County South)
Added Feb 2, 2013 -

Dear Dali Wall Decals,
I just wanted to share a picture with you all...while my original intention was to use your large infinity symbol decal on our handmade wedding "guest book" it didn't quite work out that way. The decal didn't adhere totally flat due to the wood being uneven so I decided to use the decal as a stencil! However, the names did lay flat, but they just weren't the right color for the project. So after a 10 minute chat with an incredibly helpful Dali employee I had new name decals special ordered! Just wanted to thank you for always taking care of your customers! Now, my husband and I are working on placing your Robot decals in our baby's nursery....so more pictures to come!
A loyal customer,
Londa
(customer photo shared on Facebook)
Londa K
Added Jul 20, 2016

