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Excellent communication, super-duper sweet people! Completely supportive in creating a large, custom design. Would definitely work with again! Thanks!!
auroralaura
Added Aug 8, 2008 -
I love Dali decals because they add a touch of elegance in decorating my home for a very reasonable price. You won't be disappointed by them. And, you'll want more. I know I will be adding more.
photocad
Added Feb 26, 2011 -
I purchased my first and second wall decal from Dali. Great product, easy to install great quality. I purchased a third from another company (sorry), not so easy to use, difficult to install not as good of a product overall. I am back to create a custom quote from Dali. I know I will receive good customer service as well as a great product! Thank you!
Lorraine
Indianapolis, IN
Elizabeth53
Added Apr 17, 2011 -
I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -
Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014