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My cherry blossom tree in gold arrived today and within half an hour, it was up on our living room wall looking nothing short of fabulous. Thank you for a really excellent product...can't wait to get more. In your experience, is there such a thing as TOO MANY decals? :)
Suji
Hong Kong
Suji
Added May 7, 2009 -

I just wanted to let you all know how very impressed I am with your company. I had an entire order replaced by Alicia (as the original order was damaged). I am so very appreciative of your customer service. Thanks again,
Dina
Dina
Added Feb 15, 2010 -

I absolutely love the decal I ordered! It was incredibly easy to apply and turned out amazing. The stark white fireplace in my apartment that nothing would stick to is now the center of attention! I have had so many compliments on it already!
The only thing I would suggest for anyone putting up one of these is to make sure to keep small animals and children in another room during the process! Two obnoxious kittens was the only struggle I had!
Thanks so much!
Rebecca M
Added Aug 17, 2010 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

Good morning,
wanted to say thank you for such great customer service & quick responses! I wanted to also thank you for the extra decal of my son's name. It turned out awesome and I have attached a picture!
Thank you,
Precious L
Precious L
Added Jul 12, 2016




