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Me and my husband bought the lots of circles tree for our sons nursery and we absolutely love it! Also they sent birds with this decal so you can put them on your tree..we love it!
riffles
Added Jan 22, 2010 -
I ordered monogram and name decals for my daughter's nursery. They looked amazing, then we had a flood in our house. The repairmen had to tear down the wall where I'd placed the monogram, which was really disappointing for me.
Marisa at Dali Decals was so understanding of my situation and replaced just the monogram portion of my order. It arrived two days later. Thank you for wonderful customer service! And a great product!
Keri P.
Added Mar 29, 2010 -
Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -
I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013 -
Ivan,
Just placed the new decal and it's amazing!! I really appreciate how well your customer service handled my issue and I will definitely return again and highly recommend your company to friends and family !!
Thank you,
Sarah L
Sarah L
Added Jan 20, 2017