-

My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

My wife and I bought the "Tall Tree Waving in the Wind" and the "Swirling Poppies" decal sets for decorating our nursery, and we're very glad we did - they're so cute! We were a little intimidated by the process of putting up the tree at first, but with the help of the video tutorial on the site, we found it was actually very easy. Everyone who comes over raves about how great the decals look - we're surprised by how many people actually think the matte decals were painted on as they look so thin and smooth! You can see a photo of the tree decal in our nursery at http://www.flickr.com/photos/jasoncross/4560458147/
Jason Cross
(http://www.flickr.com/photos/jasoncross/4560458147/)
Added Apr 28, 2010 -

Dali Decals … I am in love with your product! After initially ordering your 6 piece turtles in pistachio matte, I installed them on my son’s nursery wall only to find they weren’t exactly the right color. I called your customer service and spoke with one of your fabulous representatives who took the time to help me pick out the right color to reorder. I was hoping to get the replacements “soon”, little did I know they’d show up THE NEXT DAY! The new “olive” turtles are up on the wall and we LOVE them. Thank you so much for going out of your way to provide exceptional customer service, you have a new customer for life! … We are already planning on our next order for our spare bathroom.
Christie A.
I’ve attached a picture of the turtles in my son Colton’s nursery! They go perfectly with his theme and he loves to stare at them while he’s on his changing table. :) {picture can be viewed on our facebook fan page!}
Christie A.
Added Jun 5, 2011 -

We love our decals and totally have Decal Obsessive Disorder now! I asked for expedited handling and even though I ordered it a bit late in the day they were ready to go the next day! Good packaging, not a ton of packing material to toss. Really quite easy to apply, but we took a lot of time planning. The instruction video said 1.5hr but we took about half a day - mostly with planning and getting fancy with leaves going behind branches etc. We also got the coral decal - love that! The canvas print was very high quality, and they somehow got the foreground to print thicker so that it almost looks three-dimensional! Advice on applying: anything that has parts that sticks out - branches, the coral sections, etc., cut that section separate from another section but leaving the "base" attached to the main decal - i.e. let it have "fingers" still attached to the main "hand" - easier to apply and keep it smooth. Decals also do bend around corners -just keep it tight up to the corner. Will definitely be ordering more prints and maybe other decals too!
Megan
Added Aug 2, 2011 -

Thanks so much for your quick reply and for answering my questions. I have just finished installing the little trees decals and it has by far exceeded my expectations. I was a little afraid that I would mess up the installation, but your instructions worked perfectly and it looks fantastic! I will be installing the dandelion tomorrow and am really excited to see how that looks above my bed. I am a little bummed that the decals won't be able to be transferred to my new location when I move in a year or two, but because I like my decals so much, I will buy them again when the time comes.
Sincerely,
Lori D
Lori D
(Dali Decals)
Added May 20, 2013

