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I haven't received my orders yet but I have to comment on the EXCELLENT customer service that I have received thus far. Both of my orders had to be customized and my rep was very patient and responded to my questions and suggestions with professionalism, knowledge and patience. I am so excited to have found this company! I will definitely be recommending them to others!
MelJohnson
Added Nov 11, 2008 -

I wanted to let you know, I have ordered numerous decals from you and was so very pleased that I have started something you should know about. I work at {Store name omitted} in the Home Decorating section and have had so many customers come back to thank me for turning them on to your site. I have received thank you cards, lunches, I even got flowers from this one really nice older lady.
{Store name omitted} does not carry "wall paper" anymore (thank goodness), and so many people still want "stuff" on their walls, so i write your web address down and tell them how happy they will be. I could probably get in trouble but thats how satisfied I was with your products.
Thanks for everything, and I will keep sending people your way.
WW
Added Jun 4, 2011 -

Alicia,
I've got a problem with the decals I recently ordered. Everybody who now walks down the hallway keeps distracting me by commenting on how nice the are and keep talking about getting some for themselves! ;) Very nice work. I love them and your customer service was great as well.
Thank you so much, looking forward to working with you again the future.
Jordan
Jordan N
(Izuno Studios)
Added Oct 3, 2011 -

Hello!
I just wanted to say a big thank you for our recent order for a custom decal with the name "Grace". It turned out absolutely perfect as you can see and looks exactly how I envisioned. {Photo posted to Facebook.} Your staff was super helpful and ensured that my order was exactly what I wanted. I received the packed the very next day!
Thank you again,
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Kelly
Kelly U
Added Feb 28, 2012 -

Incredible customer service! I ordered the Fairy Girl on the Moon in Soft Pink Matte. The pink was a little brighter than I had envisioned, so I contacted Dali Decal to see what my options were. They were very responsive and helpful, and I was able to exchange the decal for a different color. I just received the replacement decal in the new color (Teal Matte) and it looks amazing in my daughter's room!! It was easy to put on the wall and just looks beautiful. Highly recommend these products and Dali Decal's service is excellent!
mail2bws
Added Mar 5, 2015

