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I wanted to let you know, I have ordered numerous decals from you and was so very pleased that I have started something you should know about. I work at {Store name omitted} in the Home Decorating section and have had so many customers come back to thank me for turning them on to your site. I have received thank you cards, lunches, I even got flowers from this one really nice older lady.
{Store name omitted} does not carry "wall paper" anymore (thank goodness), and so many people still want "stuff" on their walls, so i write your web address down and tell them how happy they will be. I could probably get in trouble but thats how satisfied I was with your products.
Thanks for everything, and I will keep sending people your way.
WW
Added Jun 4, 2011 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013 -

We used Dali Decals for a custom designed decal for our daughter's nursery almost 3 years ago. I sent them an even more challenging design for baby #2 who is due any day now. It arrived so quickly that I was sure there had to be some mistake. It is perfect and we could not be more pleased. Thank you!
justinandkasey
Added May 21, 2013 -

Good morning,
wanted to say thank you for such great customer service & quick responses! I wanted to also thank you for the extra decal of my son's name. It turned out awesome and I have attached a picture!
Thank you,
Precious L
Precious L
Added Jul 12, 2016

