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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I just wanted to send a quick note to THANK YOU for my order, and for being such a wonderful company!! I’m attaching a picture of my decal (“Everything happens for a Reason”) [see www.facebook.com/DaliDecals for more customer photos!] which I put above my bed to remind me that everything I endure has a purpose. I was also THRILLED to get a bonus second set of the Cute Little Birds with my order!! My mother came down to visit me for the weekend (a 7-hour drive), to help me set up my new apartment, and I gave her the extra birds. She loves them as much as I do!
Thank you, Dali Decals, for making great products and for brightening our day!
Kerry Y
Added Apr 3, 2011 -

Hey, just a shout out to one of your employees, David T. I inquired about Dali making some bike decals for me, and David took the reigns, made sure my document was a good size, resolution. His communication was great. By the way he treated me, you would think I was some big shot inquiring about a bulk order. I am not. I only wanted decals for my bike.
Great customer service. Great communication. And I can't wait for my great decals.
Thank you David T!
Eric C
Added Apr 11, 2011 -

Alicia,
I've got a problem with the decals I recently ordered. Everybody who now walks down the hallway keeps distracting me by commenting on how nice the are and keep talking about getting some for themselves! ;) Very nice work. I love them and your customer service was great as well.
Thank you so much, looking forward to working with you again the future.
Jordan
Jordan N
(Izuno Studios)
Added Oct 3, 2011 -

I am VERY happy not only with my decal, but with the company. The decal ends up being just letters (if you ordered a quote) and not a big piece of plastic as what I was anticipating so it looks REALLY professional and awesome.
What I loved about the service, though, was how easy it was to order, and even though I somehow didn't get an apostrophe up on the wall, I simply e-mailed them and they overnighted a replacement. I was SO thrilled with that level of service.
THANK YOU!!
Katherine
Added Dec 21, 2011



