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Phenominal customer service. I called because I purchased a tricky transfer and was delighted by the cheerful tone on the receiving end. My decal is just beautiful and I will order again. 5 stars.
MelissaMD
Added Aug 7, 2010 -

Hello,
Several weeks back I had the opportunity to work with one of your employees on a custom decal. Since then I replaced the hard-drive on my computer, so I lost all of our email correspondences. This means I don't remember her name. For some reason Marisa comes to mind. Anyway, I'm just sending this much overdue email to compliment both Marisa and Dali on the decal I received.
I've ordered decals previously from you and was so happy with them that I got the idea to do something custom for my master bedroom. Whenever I show it to family and friends they're highly impressed with it. The fonts that were suggested to me really gave the decal a personal touch, and Marisa was so patient with me while we were working on what the decal would say.
I'm so glad I found you guys and have gladly told several of my friends where and how I got my decals.
You guys are awesome!
Thanks,
Vera B
Vera B
Added Aug 16, 2010 -

I'm a new happy customer. I found out about Dali Decals by reading about a local promotion. Even though I missed out on the promotional offer, I was really impressed with all the customer pics and reviews. I was at a loss on what to get my boss who is expecting her first child and when I saw the Elegant & Swirly Framed Monogram I had to get it for her. When I gave it to my boss this week she just fell in love with it. It's going to go perfect in baby Abby's room!
Crystal J
Added Oct 15, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

We used the Modern Mosaics to update my mom's kitchen. It's statement says clean, crisp and thoroughly new! It was shipped in a large tube, no folds or creases. The quality is a heavy duty decal which will be able to stand up to any kitchen for many years. Way to go Dali Decals, we'll be return customers.
vonna
Added Jan 12, 2013



