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  I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
  
  Sara I
  
  Added May 25, 2012
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  Robert Chadwick was fantastic to work with on both a technical and service level. He made sure what was delivered were the best portraits possible. My family loved the Christmas gifts!
  
  Paul Phan
  
  Added Jan 4, 2013
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  Thanks so much for your quick reply and for answering my questions. I have just finished installing the little trees decals and it has by far exceeded my expectations. I was a little afraid that I would mess up the installation, but your instructions worked perfectly and it looks fantastic! I will be installing the dandelion tomorrow and am really excited to see how that looks above my bed. I am a little bummed that the decals won't be able to be transferred to my new location when I move in a year or two, but because I like my decals so much, I will buy them again when the time comes.
  Sincerely,
  Lori D
  
  Lori D
  (Dali Decals)
  
  Added May 20, 2013
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  I love my decals. They were just as expected and were pretty easy to install. I will say the larger decals take a bit more work. I am very impress with the quality of decals and the speed of getting them to me.
  
  Anya
  
  Added Jul 22, 2013
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  Good morning,
  wanted to say thank you for such great customer service & quick responses! I wanted to also thank you for the extra decal of my son's name. It turned out awesome and I have attached a picture!
  Thank you,
  Precious L
  
  Precious L
  
  Added Jul 12, 2016