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  My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
  
  Amanda M
  
  Added Nov 18, 2009
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  We LOVE the Pretty Monogram with Scrolls that we purchased for our daughter's nursery room. It turned out perfect and just like the picture.
  
  angriffin
  
  Added Jun 24, 2011
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  Alicia,
  
  I've got a problem with the decals I recently ordered. Everybody who now walks down the hallway keeps distracting me by commenting on how nice the are and keep talking about getting some for themselves! ;) Very nice work. I love them and your customer service was great as well.
  
  Thank you so much, looking forward to working with you again the future.
  
  Jordan
  
  Jordan N
  (Izuno Studios)
  
  Added Oct 3, 2011
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  My wife and I are ecstatic with the quality of your decals and service. The instructions and practice decal were very helpful and showed that that your company cares about helping the customer achieve a professional install. You all deserve a pat on the back. My wife and I are very happy that we selected to purchase our decal from Dali Decals. Thanks!
  
  Simon Z
  
  Added Mar 26, 2012
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  I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
  
  Sara I
  
  Added May 25, 2012