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Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

We love our decals and totally have Decal Obsessive Disorder now! I asked for expedited handling and even though I ordered it a bit late in the day they were ready to go the next day! Good packaging, not a ton of packing material to toss. Really quite easy to apply, but we took a lot of time planning. The instruction video said 1.5hr but we took about half a day - mostly with planning and getting fancy with leaves going behind branches etc. We also got the coral decal - love that! The canvas print was very high quality, and they somehow got the foreground to print thicker so that it almost looks three-dimensional! Advice on applying: anything that has parts that sticks out - branches, the coral sections, etc., cut that section separate from another section but leaving the "base" attached to the main decal - i.e. let it have "fingers" still attached to the main "hand" - easier to apply and keep it smooth. Decals also do bend around corners -just keep it tight up to the corner. Will definitely be ordering more prints and maybe other decals too!
Megan
Added Aug 2, 2011 -

Several months ago, I ordered some Dali Decals through a daily deal. I wanted to let you know how pleased I was with them....they arrived quickly, they went up easily (I could do it by myself!) and the finished product is fabulous! I will definitely recommend Dali to family/friends and will use them in the future for my own decorating needs!
Diane Hoffmann
Added Jan 17, 2012 -

I love this wall decal! Thanks to one of the blogs I follow for the referral!
Stephen S
Added Aug 10, 2012 -

I have to admit after receiving my decals (which arrived days before it was supposed to) I got nervous. I ordered a larger decal but everything went so well-it does take some time but the results are great! I find myself stopping to look in my dining room often to admire my work-company coming tonight and can't wait to hear what they have to say. I've already got another decal in mind for a bedroom :)
Robin Dettbarn
Added Sep 25, 2012

