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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Hey, just a shout out to one of your employees, David T. I inquired about Dali making some bike decals for me, and David took the reigns, made sure my document was a good size, resolution. His communication was great. By the way he treated me, you would think I was some big shot inquiring about a bulk order. I am not. I only wanted decals for my bike.
Great customer service. Great communication. And I can't wait for my great decals.
Thank you David T!
Eric C
Added Apr 11, 2011 -

Customer service=A+++ I love these decals. I ordered the bubbles/circles in hot pink, green, and aquarium blue to match my 10 year old daughters new bedroom. One black wall, three lime burst green walls. I put all the different color bubbles on the black wall and it has turned out GREAT! a few pink and blue scattered on the other walls. Perfect!!! Thank you Dali Decals. I will be back!!
Teresa B.
Added Mar 6, 2012 -

I moved into this house almost 3 yrs ago and have a vaulted staircase. I had no idea what to do with it until I saw this Cherry Blossom Tree.. I have had this decal for about 2 yrs and still get compliments on it. The staircase is a multi level staircase and I had the flowers float up the wall like the wind was taking them away. We recently moved and the tree had to come down. Boo! I have to say though after two plus yrs. the decal came off and left no residue and took no paint off. I am trying to figure where I want my new family tree now in my new home. Thanks for making great decals.
Stacey S
Added Sep 24, 2013 -

Incredible customer service! I ordered the Fairy Girl on the Moon in Soft Pink Matte. The pink was a little brighter than I had envisioned, so I contacted Dali Decal to see what my options were. They were very responsive and helpful, and I was able to exchange the decal for a different color. I just received the replacement decal in the new color (Teal Matte) and it looks amazing in my daughter's room!! It was easy to put on the wall and just looks beautiful. Highly recommend these products and Dali Decal's service is excellent!
mail2bws
Added Mar 5, 2015

