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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I am beyond pleased! Your product is fantastic. I just finished my girls room and it is so beautiful. Every decal went on so easy. I could not be happier. Thank you so much. I will definitely be ordering from you again and again.
christine
Added Jul 28, 2011 -

We love our decals and totally have Decal Obsessive Disorder now! I asked for expedited handling and even though I ordered it a bit late in the day they were ready to go the next day! Good packaging, not a ton of packing material to toss. Really quite easy to apply, but we took a lot of time planning. The instruction video said 1.5hr but we took about half a day - mostly with planning and getting fancy with leaves going behind branches etc. We also got the coral decal - love that! The canvas print was very high quality, and they somehow got the foreground to print thicker so that it almost looks three-dimensional! Advice on applying: anything that has parts that sticks out - branches, the coral sections, etc., cut that section separate from another section but leaving the "base" attached to the main decal - i.e. let it have "fingers" still attached to the main "hand" - easier to apply and keep it smooth. Decals also do bend around corners -just keep it tight up to the corner. Will definitely be ordering more prints and maybe other decals too!
Megan
Added Aug 2, 2011 -

Hello, I just wanted to pass along a sincere "thank you" for your website. As a budding web designer, I found your site to be extremely easy to navigate, full of helpful information, and most importantly, quick to load! Every click of my mouse was instantly rewarded with colorful images, easy-to-find menus, lots of great links, and did I mention FAST! I'm going to bookmark this site to revisit over and over. Thanks for making a user-friendly site (and a great product to sell on it!). I'm planning to make a purchase and can't wait to see your check out process in action. Keep up the great work!
Laura T
Added Sep 2, 2011 -

The Cherry Blossom Tree decal more than exceeded my expectations. I completed the install by myself, which was only slightly challenging. One suggestion I would make for other people who get this decal is that cutting the sections into smaller sections makes placement both easier and more accurate in terms of alignment. One other suggestion I would make is for people who are considering this decal to examine the layout of the wall they are considering in correlation to any light sources. I did not get the matte color option, so at times there can be a glare on the decal, as it was placed directly across from a window. All in all, my entire experience with Dali was excellent. The delivery was quick and the extra decals that were included went perfectly with the scheme I had planned. I will definitely be using this company again.
Brent
Added Jun 19, 2012

