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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -
LOVE .... LOVE .... LOVE MY 60 SQUARE DECOR.... EVERY ONE WHO WALKS INTO MY LIVING ROOM IS FASCINATED..... ABSOLUTELY VERY HAPPY WITH MY PURCHASE ...CANT WAIT TO PUT MY SONS NAME UP:)
LISSETTE23
Added Feb 18, 2011 -
Dali Decals … I am in love with your product! After initially ordering your 6 piece turtles in pistachio matte, I installed them on my son’s nursery wall only to find they weren’t exactly the right color. I called your customer service and spoke with one of your fabulous representatives who took the time to help me pick out the right color to reorder. I was hoping to get the replacements “soon”, little did I know they’d show up THE NEXT DAY! The new “olive” turtles are up on the wall and we LOVE them. Thank you so much for going out of your way to provide exceptional customer service, you have a new customer for life! … We are already planning on our next order for our spare bathroom.
Christie A.
I’ve attached a picture of the turtles in my son Colton’s nursery! They go perfectly with his theme and he loves to stare at them while he’s on his changing table. :) {picture can be viewed on our facebook fan page!}
Christie A.
Added Jun 5, 2011 -
I am thoroughly impressed with Dali Wall Decals. I placed an order on Dec. 20th, a day after the cutoff for Christmas arrival. Yet, here I am on Dec. 23rd with a gift for my cousin. Thanks so much!!
Yasmin
Added Dec 23, 2011 -
Hello!
I just wanted to say a big thank you for our recent order for a custom decal with the name "Grace". It turned out absolutely perfect as you can see and looks exactly how I envisioned. {Photo posted to Facebook.} Your staff was super helpful and ensured that my order was exactly what I wanted. I received the packed the very next day!
Thank you again,
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Kelly
Kelly U
Added Feb 28, 2012