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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -
I just wanted to thank your company for excellent service and help. When I needed a replacement piece, you gladly and quickly helped me. You also were so generous in sending some extra birds for me in a different color. Thank you so much. It is nice to see a company in this day and age who truly cares about their customers and concerns. I will highly recommend you and your wonderful decals which truly lighten up a room. Thank you again. You have A++++ service and product.
Sincerely,
Sue Logan
Susan Logan
Added Mar 20, 2010 -
There really isn't a way to fully tell you how impressed I have been with Dali Decals, other than to tell you that this shop and its customer service reps go above and beyond the call of happy customer service. Not only would I be happy to do business with Dali Decals again but I would fully recommend them to everyone.
Great job!
Libbie S
Added Mar 31, 2010 -
I just wanted to thank you at Dali Decals for exceptional service for such a small order. My special order was really small, but your team treated me like it was huge. The workmanship was outstanding! Coordinating the final product required patience and Dali delivered. Even straightening out my bill, which was my fault, was pleasurable. Thank for an overall great experience! Ralph
Ralph J
Added Sep 6, 2010 -
I bought the fairy with magical wand and stars for my daughters room. I waited to put it up when I would have plenty of time, thinking it would be difficult. 15 minutes later I was done and it was perfect. She loves it and it really adds to her room, more than just a picture or poster would. The invioce even had a handwritten note to help me with the instructions. Not many companies would take time to do that. I am trying to figure out where I need another decal now.
Teri P.
Added Aug 10, 2011