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WOW! I was blown away by the rapid response and superb customer service. Alicia was fantastic! She worked very closely with me to make sure that I was happy with my purchase. The shipping was lightning fast too. I can't wait to see what it looks like on the wall, but that will be a project for next weekend :)
soon2btmc
Added Jul 8, 2008 -

I ordered the Victorian Flowers - Personalized Monogram wall decal and it looks absolutely beautiful in my living room. It was easy to put up, and I plan on ordering more decals in the near future.
Renee
Added Nov 19, 2010 -

Dali Decals … I am in love with your product! After initially ordering your 6 piece turtles in pistachio matte, I installed them on my son’s nursery wall only to find they weren’t exactly the right color. I called your customer service and spoke with one of your fabulous representatives who took the time to help me pick out the right color to reorder. I was hoping to get the replacements “soon”, little did I know they’d show up THE NEXT DAY! The new “olive” turtles are up on the wall and we LOVE them. Thank you so much for going out of your way to provide exceptional customer service, you have a new customer for life! … We are already planning on our next order for our spare bathroom.
Christie A.
I’ve attached a picture of the turtles in my son Colton’s nursery! They go perfectly with his theme and he loves to stare at them while he’s on his changing table. :) {picture can be viewed on our facebook fan page!}
Christie A.
Added Jun 5, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

I have to admit after receiving my decals (which arrived days before it was supposed to) I got nervous. I ordered a larger decal but everything went so well-it does take some time but the results are great! I find myself stopping to look in my dining room often to admire my work-company coming tonight and can't wait to hear what they have to say. I've already got another decal in mind for a bedroom :)
Robin Dettbarn
Added Sep 25, 2012




