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  My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
  
  Amanda M
  
  Added Nov 18, 2009
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  Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
  
  I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
  
  Paige O.
  
  Added Jul 24, 2011
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  I order the 72 Bubble piece for my bedroom wall. The shipping was fast. I was so happy to see the UPS man at my house. I got right to work on them. The direction were simple. I had a blast taping the decals to the wall figure out where I wanted them to be placed. Once that was done I got to work. I was so happy when it was done. The colors matched me bedroom set perfect. I feel so much more comfortable and cozy in my bedroom now.
  
  Rebekah
  
  Added Jun 17, 2012
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  I am PAST IMPRESSED with Dali Decals!!! I sent in a very special color dance photo of my daughter to have cut out from the background and made into a black silhouette. I needed them to do the work because my time was limited. Her hair is flowing free in part of it and that concerned me on how they would manage the detail and capture the motion of it, not to mention it was also a critical part of the photo. I’m SO relieved I let THEM do the work!! It has BLOWN ME AWAY!!! The detail is IMPRESSIVE! I could NOT have done nearly as good of a job as they did!!! Not only did her hair (imagine sweeping waves showing the flow of her body) come out gorgeous but they even included the delicate outline of the bracelet on her wrist and the dainty elastic tied bow on her Pointe shoe! Unbelievable attention to detail!!! I could NOT have imagined a better outcome! They EXCEEDED my expectations! They captured the stunning outline of her strong lean dancers body in a backward arch, upon exquisitely long legs standing on an impressive en’ Pointe! I just can’t even describe the silhouette they produced well enough to do it justice. I wish I could just send a pic. The work speaks for itself and is worth a thousand words! It was also easy to apply when you follow their instructions, took only about 30 minutes with one other persons help (it was 48 inches tall) and I applied it to the wall of her dance room. She already wants another of herself on the opposing wall! It’s breath taking too look at because her form is mesmerizing! It was worth every penny and I’d pay more! I feel like I am the one who got the better end of the deal! And I also put it on rush processing and they shipped it out the very next day! To do THAT kind of quality in less than a day is impressive! That’s the only word that keeps coming to my mind on ALL LEVELS….IMPRESSIVE!!! THANK YOU DALI DECALS for making my daughters 2013 Christmas a truly special and memorable one and a mommy’s dream come true!!!! We'll be coming back again and again!!!
  
  Patricia & Ella
  
  Added Jan 11, 2014
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  I bought a sleeping koala decal for our baby's room two years ago. The color is still just as fresh as it was and it looks amazing. I know the site says they aren't reusable, but ours was! We transferred it onto parchment paper and rolled it up before our move and just last night replaced it onto the wall in our son's new room. It sticks just as well and looks just as good. I'm a very happy customer. It also came with a complimentary six cute birds and they transferred as well.
  
  Dina
  
  Added May 29, 2014