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Dali Decals … I am in love with your product! After initially ordering your 6 piece turtles in pistachio matte, I installed them on my son’s nursery wall only to find they weren’t exactly the right color. I called your customer service and spoke with one of your fabulous representatives who took the time to help me pick out the right color to reorder. I was hoping to get the replacements “soon”, little did I know they’d show up THE NEXT DAY! The new “olive” turtles are up on the wall and we LOVE them. Thank you so much for going out of your way to provide exceptional customer service, you have a new customer for life! … We are already planning on our next order for our spare bathroom.
Christie A.
I’ve attached a picture of the turtles in my son Colton’s nursery! They go perfectly with his theme and he loves to stare at them while he’s on his changing table. :) {picture can be viewed on our facebook fan page!}
Christie A.
Added Jun 5, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

It's not likely that you will regret your purchase from this company. The decal added so much elegance to my room and I was going for a custom decal so I exchanged several emails with company and they was so helpful, even sending two different sizes of decal since I was not totally sure on the size. I will be referring them to everyone I know. Looking to add another decal now as well. Extremely happy.
S.lewis
Added Oct 16, 2012 -

Your company rocks! One of your reps saved me money on shipping AFTER I ordered online, I have never seen a company do that. My niece loves her new room with the birds on a wire decals. Thanks so much, It is rare to find a company with such great customer service.
Hillary B
Added Dec 29, 2012 -

Hello!
I just wanted to say that we received the two decals that we ordered, and they look great! Thank you again for your personal attention and helpfulness. It is greatly appreciated!
Thanks again,
Amy
Amy O
(Discovery School)
Added Jul 7, 2016

