-

Dear Alicia at Dali Decals,
We wanted to give you a quick thank you, our Cherry Blossom Tree came out beautifully, we absolutely love it! Thank you. We promise to tell all family members about your company when we show them our beautiful room!
Elaine S
Added Oct 6, 2009 -

My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Wow! Everyone just loves the Tree Blowing in the Wind decal I put in our nursery. I did need help with the trunk but the leaves, owl and birds were a breeze to put up. I'm also impressed with the fact they send a picture of the image so I could map out the leaves. Now, our baby can look up and be greeted by nature every morning. It's beautiful and the "extras" Dali Decals sent exceeded my expectations. I would totally order from them again!
Very Happy Expectant Mother
Jennifer
Added Aug 22, 2010 -

We love it! They are very easy to apply and we're already looking at getting more for our other rooms!
J Daniel
Added Jan 4, 2012 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012

