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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I bought two of the Swirly Whispy tree branch stencils to put over my fireplace; which is a very long and narrow area. These were just what I was looking for. I didn't want to go with traditional stuff over my fireplace like candles or pictures or a mirror....and then I found Dali Decals. You had just what I wanted and your customer serivce was SUPERB!!!! So glad I found you and have recommended you to many family & friends!
Nikki
Added Jan 30, 2010 -

I just wanted to let you all know how very impressed I am with your company. I had an entire order replaced by Alicia (as the original order was damaged). I am so very appreciative of your customer service. Thanks again,
Dina
Dina
Added Feb 15, 2010 -

Oh my GOSH! I put up the tree in my office and it was soooo much fun and sooooo easy. It looks FABULOUS! I look forward to more projects with your creative decals.
Jan
Added Apr 6, 2011 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011

