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Hello,
Several weeks back I had the opportunity to work with one of your employees on a custom decal. Since then I replaced the hard-drive on my computer, so I lost all of our email correspondences. This means I don't remember her name. For some reason Marisa comes to mind. Anyway, I'm just sending this much overdue email to compliment both Marisa and Dali on the decal I received.
I've ordered decals previously from you and was so happy with them that I got the idea to do something custom for my master bedroom. Whenever I show it to family and friends they're highly impressed with it. The fonts that were suggested to me really gave the decal a personal touch, and Marisa was so patient with me while we were working on what the decal would say.
I'm so glad I found you guys and have gladly told several of my friends where and how I got my decals.
You guys are awesome!
Thanks,
Vera B
Vera B
Added Aug 16, 2010 -
I recently purchased several custom orders for my office. I worked with Alicia, and she is fabulous. She promptly answered all of my questions (and I had several!), and she made sure that my order exceeded my expectations. I look forward to receiving my shipment, and I will be referring clients, friends and family to your company. Thank you Alicia and Dali Decals!!!
Kaela
(Trinity Sanctuary, Inc.)
Added Jan 27, 2011 -
Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -
We love our decals! We ordered monkeys on a rope and an alphabet tree for our son's nursery, and they are perfect! I can't wait to bring our son home to his adorable nursery!
Kelly P.
Added Jan 6, 2012 -
I am so pleased with every interaction I have had with Dali Decals. I had multiple back and forth conversations over the span of weeks. I always received prompt responses or answers to my questions. When I got my custom decal it was even better than I expected! Definitely will be back again!!
Jenni W
Added Jun 15, 2013