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I ordered monogram and name decals for my daughter's nursery. They looked amazing, then we had a flood in our house. The repairmen had to tear down the wall where I'd placed the monogram, which was really disappointing for me.
Marisa at Dali Decals was so understanding of my situation and replaced just the monogram portion of my order. It arrived two days later. Thank you for wonderful customer service! And a great product!
Keri P.
Added Mar 29, 2010 -
Hello -
I just wanted to let you know that I am incredibly happy with my cherry blossom decal and the large tree with the leaves blowing off. I can't tell you how many compliments I've gotten on them and I've sent dozens of people to your site. Every single plumber, electrician, tiler, etc. who came through my door when I was getting my new condo ready saw the decals on the walls and went completely nuts over them!
Well done:)
Staci
Added Jul 17, 2010 -
I found you guys because of a promotional deal you did back in the spring...I knew I would be moving into a new apartment this fall so I got it as a housewarming gift to myself! I am so glad that I did! I got the apple blossom branch for my living area and the stacked coffee cups for my kitchen. They were so fun and easy to install and they look amazing. I can't stop staring at them/touching them. Now I keep coming up with other places I could put Dali Decals! It may not be for a while, since I'm a poor grad student, but I will be back for more, I promise.
hjacobs13
Added Oct 9, 2011 -
I absolutly love the horse decals and can not wait to get them and put them up. love this business. cant wait to see all the new ones and hope there is more horse and barn scenes etc
CyndiHageman
Added Feb 13, 2012 -
I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012