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Thank you so much for the wonderful tree. It looks great in the nursery. I hope that the baby loves it as much as I do!
Jenyjen3
Added Aug 18, 2011 -

I just wanted to say thanks for writing to me to get a different address for my package delivery. Sadly, this level of service is rare among internet vendors. It's nice doing business with you.
Ryan D
Added Oct 31, 2011 -

Alicia,
Thank you so much for being so gracious to offer to help me. When you wrote me back and explained everything to me, it stopped my freak out! Thank you.
I dove into this project last night figuring I had nothing to lose and if it failed, I was going to purchase a wall decal from you instead. It took 2 hours and three of us to do it, but we were successful.
God Bless you for taking the time to answer my questions when I wasn\'t even one of your customers. I work in retail myself and I know how much customers appreciate help beyond the sale. Just you taking the time to write to me, will make me come to you for my next wall decal and recommend your company to others. I appreciate what you did. Thanks!
Sandy
Sandy
Added Nov 10, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

i love all of them
debby
Added Aug 20, 2012

