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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I am extremely pleased with the butterfly decals purchased for our daughter's nursery. They really complete the room and look like hand painted art. I was very satisfied with the company's professionalism from beginning of purchase through receiving our package. I will be sure to refer this company to my friends!
ncpier
Added Jan 25, 2010 -

My decal arrived today and I had it up on the wall in a few hours. The whole family is very impressed! We all love it! I can't stop looking at the wall! I am now browsing your website to see what else we can buy.
THANKS DALI FOR A GREAT PRODUCT!
pinkthermal
Added Sep 19, 2011 -

I recently bought the 2 birds sitting tree branch and it looks beautiful on my bathroom wall. I received so many compliments. Thank you so much!
D C
Added Jan 26, 2012 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012

