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The product was exactly as advertised and works amazingly well, even on my slightly rougher than usual wall. Even more impressive was the little extra bonus decals I received which really is the kind of service you never expect to receive from an online store. I've had numerous compliments and have referred all of these people to your site. Thanks again!
g0mug0mu
Added Sep 25, 2008 -
We absolutely LOVE our Tree with Swirling and Spiraling Branches! It has really made our nursery so special. Everyone got to see it at my shower and adored it completely. Thanks so much!!
NovemberNinja
Added Oct 31, 2009 -
Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -
I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -
Good morning,
wanted to say thank you for such great customer service & quick responses! I wanted to also thank you for the extra decal of my son's name. It turned out awesome and I have attached a picture!
Thank you,
Precious L
Precious L
Added Jul 12, 2016