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I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

I purchased from this site because of a Groupon-type offer, and I am SO GLAD I did!!! I just put up these circle/bubble decals in my kitchen and they have added so much life - and they make me so happy! I got them in two colors, the cardinal red matte and the buttercream matte, and they go together in a very kitchen-y way... I really wish I could post a picture, they look so great. My mom helped me and we stole a couple arrangement ideas from the photo on the webpage, but then we got creative and started making our own designs. Very simple to apply, very fun, and a wonderful result! I will definitely order from here again :)
CDaisy
Added Jul 15, 2012 -

I ordered the Hidden Corner Branch with Falling Leaves and I couldn\'t be happier. It was not difficult at all. The overall appearance is absolutely beautiful. It really livened up my entryway. Before placing my order, I contacted them with a question and they supplied me with the information that I needed in order to continue with my purchase. Thank you Dali Decals!
SAHM2Boyz
Added Apr 1, 2013 -

I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013 -

This is the second time I have ordered from Dali Decals and I am just as impressed with their products the second time around as I was the first time when I ordered them. They are so easy to put up. The quality of their products cannot be any better. They are made to last and my first purchase several years ago is proof of that. Thank you so much Alicia and the entire Dali Decals team. My daughter LOVES her tree!!
Lisa G
Added Oct 11, 2014

