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I haven't received my orders yet but I have to comment on the EXCELLENT customer service that I have received thus far. Both of my orders had to be customized and my rep was very patient and responded to my questions and suggestions with professionalism, knowledge and patience. I am so excited to have found this company! I will definitely be recommending them to others!
MelJohnson
Added Nov 11, 2008 -

I bought two of the Swirly Whispy tree branch stencils to put over my fireplace; which is a very long and narrow area. These were just what I was looking for. I didn't want to go with traditional stuff over my fireplace like candles or pictures or a mirror....and then I found Dali Decals. You had just what I wanted and your customer serivce was SUPERB!!!! So glad I found you and have recommended you to many family & friends!
Nikki
Added Jan 30, 2010 -

Dali Decals … I am in love with your product! After initially ordering your 6 piece turtles in pistachio matte, I installed them on my son’s nursery wall only to find they weren’t exactly the right color. I called your customer service and spoke with one of your fabulous representatives who took the time to help me pick out the right color to reorder. I was hoping to get the replacements “soon”, little did I know they’d show up THE NEXT DAY! The new “olive” turtles are up on the wall and we LOVE them. Thank you so much for going out of your way to provide exceptional customer service, you have a new customer for life! … We are already planning on our next order for our spare bathroom.
Christie A.
I’ve attached a picture of the turtles in my son Colton’s nursery! They go perfectly with his theme and he loves to stare at them while he’s on his changing table. :) {picture can be viewed on our facebook fan page!}
Christie A.
Added Jun 5, 2011 -

We love our decals and totally have Decal Obsessive Disorder now! I asked for expedited handling and even though I ordered it a bit late in the day they were ready to go the next day! Good packaging, not a ton of packing material to toss. Really quite easy to apply, but we took a lot of time planning. The instruction video said 1.5hr but we took about half a day - mostly with planning and getting fancy with leaves going behind branches etc. We also got the coral decal - love that! The canvas print was very high quality, and they somehow got the foreground to print thicker so that it almost looks three-dimensional! Advice on applying: anything that has parts that sticks out - branches, the coral sections, etc., cut that section separate from another section but leaving the "base" attached to the main decal - i.e. let it have "fingers" still attached to the main "hand" - easier to apply and keep it smooth. Decals also do bend around corners -just keep it tight up to the corner. Will definitely be ordering more prints and maybe other decals too!
Megan
Added Aug 2, 2011 -

I ordered 10 custom decals for my company- huge colorful "Code of Conduct" decals to hang all over around the building. The customer service I received, both when I called with a question and when I was contacted because I'm bad at math and didn't use the right dimensions, was stellar. Robert was a huge help to me, and it was so refreshing to have customer service like that.
Crystal B.
Added Jun 14, 2012

