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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I am VERY happy not only with my decal, but with the company. The decal ends up being just letters (if you ordered a quote) and not a big piece of plastic as what I was anticipating so it looks REALLY professional and awesome.
What I loved about the service, though, was how easy it was to order, and even though I somehow didn't get an apostrophe up on the wall, I simply e-mailed them and they overnighted a replacement. I was SO thrilled with that level of service.
THANK YOU!!
Katherine
Added Dec 21, 2011 -

I got one of the monograms decals for my daughters wall. I love it! It looks so great.
Hillary
Added Dec 24, 2011 -

Hello!
I just wanted to say a big thank you for our recent order for a custom decal with the name "Grace". It turned out absolutely perfect as you can see and looks exactly how I envisioned. {Photo posted to Facebook.} Your staff was super helpful and ensured that my order was exactly what I wanted. I received the packed the very next day!
Thank you again,
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Kelly
Kelly U
Added Feb 28, 2012 -

I got a set of the Ornate Floral Pattern in white to put on a blue wall in my bedroom and we LOVE them! They look great and really add a cool element to the room. I also want to compliment Dali Decal's customer service. I needed to contact them and was so impressed at how responsive and friendly they were. Marisa in customer service is the best. Thank you!!
julie
Added Sep 8, 2012

