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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Hi Marisa, the decals came in the mail yesterday and we put the branch up already. It's perfect!!! The size works great!! Thank you so much for all of the different sized birdies!! I haven't put any on yet, but have taped a few to the wall to see which size looks best. I will take pictures as promised once i get it all finished. I am so excited!! It really added a modern and natural feel to the room that will go with the rest of our home's style. I can NOT thank you enough! I have already been telling several friends about your site and how great you have been to work with. Great customer service is very hard to come by these days, and it is very much appreciated! Thank you again! Pictures coming soon! :)
Christy
Christy V
Added Feb 16, 2010 -

I just wanted to thank you at Dali Decals for exceptional service for such a small order. My special order was really small, but your team treated me like it was huge. The workmanship was outstanding! Coordinating the final product required patience and Dali delivered. Even straightening out my bill, which was my fault, was pleasurable. Thank for an overall great experience! Ralph
Ralph J
Added Sep 6, 2010 -

We have now put up the 3rd decal in our home and love love love love love them! This most recent one was the large dandelion which we put in our master bath. My husband put it up without reading the instructions the first time and it was not a pretty scene, but totally his not the product's fault. Second one bought, I emailed them for tips on top of the instructions, how impressed was I when I got a phone call from them the next day - now THAT is customer service. We have also used the family of elephants (in our little one's nursery) and the parachutes in our oldest son's bedroom...everyone who has seen them has been so impressed as are we at the ease of putting them up (when you follow instructions lol!)
Cannot speak more highly of the products and the company, recommend them to everyone!
Jayne Macintyre
Added Oct 23, 2011 -

Your company rocks! One of your reps saved me money on shipping AFTER I ordered online, I have never seen a company do that. My niece loves her new room with the birds on a wire decals. Thanks so much, It is rare to find a company with such great customer service.
Hillary B
Added Dec 29, 2012



