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  My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
  
  Amanda M
  
  Added Nov 18, 2009
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  Hey, just a shout out to one of your employees, David T. I inquired about Dali making some bike decals for me, and David took the reigns, made sure my document was a good size, resolution. His communication was great. By the way he treated me, you would think I was some big shot inquiring about a bulk order. I am not. I only wanted decals for my bike.
  
  Great customer service. Great communication. And I can't wait for my great decals.
  
  Thank you David T!
  
  Eric C
  
  Added Apr 11, 2011
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  The coolest thing ever. So goof proof to install. My kids are thrilled with our new house and how I chose to put there name tastefully on the wall. LOVE LOVE LOVE
  
  Andrea H
  
  Added Apr 28, 2011
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  I just wanted to say thanks for writing to me to get a different address for my package delivery. Sadly, this level of service is rare among internet vendors. It's nice doing business with you.
  
  Ryan D
  
  Added Oct 31, 2011
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  I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
  
  Sara I
  
  Added May 25, 2012