As all of our products are made to order, our standard processing time for our products to be manufactured and sent out to you is 3-7 business days.
- Rush processing is available for a 15% surcharge and guarantees that your order is manufactured and sent out no later than the next business day. There is an additional 24 hour waiting period for printed products, as the material and ink both need time for curing before being packaged and shipped.
- If there is an issue with your order, we will make every attempt to contact you via the methods provided (phone, email) to find a resolution. Dali Decals cannot be responsible for delays as a result of low resolution images, improper file types or lack of communication on the customer's end.
- Rush processing does not include or replace expedited shipping.
- Expedited shipping methods are available the time of checkout.
- If production is delayed for any reason beyond our standard processing times, you will be notified by a Dali Decals representative.
- If you have any questions in regards to processing and/or shipping, please do not hesitate to call us toll free at 1-877-769-DALI or send us an email at firstname.lastname@example.org or through our Contact Us Form