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WOW! I was blown away by the rapid response and superb customer service. Alicia was fantastic! She worked very closely with me to make sure that I was happy with my purchase. The shipping was lightning fast too. I can't wait to see what it looks like on the wall, but that will be a project for next weekend :)
soon2btmc
Added Jul 8, 2008 -

Excellent communication, super-duper sweet people! Completely supportive in creating a large, custom design. Would definitely work with again! Thanks!!
auroralaura
Added Aug 8, 2008 -

So beautiful. We just put the lazy budding tree up in our baby girl's room! Couldn't be happier. Very easy to install. Bonus that isn't mentioned- comes with birds and butterflies.
foodiegirl
Added May 31, 2010 -

Alicia,
Thank you so much for being so gracious to offer to help me. When you wrote me back and explained everything to me, it stopped my freak out! Thank you.
I dove into this project last night figuring I had nothing to lose and if it failed, I was going to purchase a wall decal from you instead. It took 2 hours and three of us to do it, but we were successful.
God Bless you for taking the time to answer my questions when I wasn\'t even one of your customers. I work in retail myself and I know how much customers appreciate help beyond the sale. Just you taking the time to write to me, will make me come to you for my next wall decal and recommend your company to others. I appreciate what you did. Thanks!
Sandy
Sandy
Added Nov 10, 2011 -

Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014

