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The product was exactly as advertised and works amazingly well, even on my slightly rougher than usual wall. Even more impressive was the little extra bonus decals I received which really is the kind of service you never expect to receive from an online store. I've had numerous compliments and have referred all of these people to your site. Thanks again!
g0mug0mu
Added Sep 25, 2008 -

Alicia,
I've got a problem with the decals I recently ordered. Everybody who now walks down the hallway keeps distracting me by commenting on how nice the are and keep talking about getting some for themselves! ;) Very nice work. I love them and your customer service was great as well.
Thank you so much, looking forward to working with you again the future.
Jordan
Jordan N
(Izuno Studios)
Added Oct 3, 2011 -

I am VERY happy not only with my decal, but with the company. The decal ends up being just letters (if you ordered a quote) and not a big piece of plastic as what I was anticipating so it looks REALLY professional and awesome.
What I loved about the service, though, was how easy it was to order, and even though I somehow didn't get an apostrophe up on the wall, I simply e-mailed them and they overnighted a replacement. I was SO thrilled with that level of service.
THANK YOU!!
Katherine
Added Dec 21, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

The team at Dali Decals provided outstanding customer service from the very first time I called and were helpful every step of the way. We received the monogram decals for our daughter's nursery and couldn't wait to put them up. The directions were helpful and easy to follow. Moreover, the font and size is absolutely perfect and looks so elegant on the wall! It looks as though we had someone professionally hand paint our daughter's first and middle name. Classy and elegant are the two words that come to mind when describing the decals. A big thank you to Dali Decals for your professionalism and kindness each time someone from your team spoke with me. I highly recommend these decals for home and/or business purposes.
Many thanks!
Mel
Mel
Added Oct 31, 2012

