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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -
We recently received our decals (giant tree with falling leaves and set of 7 cute birds) and wanted to let you know we were more than pleased with the outcome! You guys even sent us extra birds that we also ended up using. These were for our nursery and I know our daughter will enjoy them for years to come. Thanks again! I am a Happy Customer!
Gazell
Added Jan 1, 2010 -
Alicia,
Thank you so much for being so gracious to offer to help me. When you wrote me back and explained everything to me, it stopped my freak out! Thank you.
I dove into this project last night figuring I had nothing to lose and if it failed, I was going to purchase a wall decal from you instead. It took 2 hours and three of us to do it, but we were successful.
God Bless you for taking the time to answer my questions when I wasn\'t even one of your customers. I work in retail myself and I know how much customers appreciate help beyond the sale. Just you taking the time to write to me, will make me come to you for my next wall decal and recommend your company to others. I appreciate what you did. Thanks!
Sandy
Sandy
Added Nov 10, 2011 -
Hi, I'm impressed by the good service!!! Amazing! Thanks you so much Had a long time without finding such a good service!
Professional, fast and good work!
Vanessa L
Vanessa L
Added Aug 9, 2012 -
I recently purchased and installed the Swirling Tree. I chose dalidecal because they were responsive through the whole ordering process. My tree was nicely packaged and arrived as promised. The product was easy to work with and manuever as long as you did not press too hard when positioning it on the wall. Once it was at the right spot, the flat applicator helped remove any air bubbles. My suggestion is to cut the excess backing off before beginning to overlap any pieces. The final product turned out great. Definitely suggested this company to my family and friends. They will not disappoint you and are willing to help with any questions.
Shanna Younan
Added Feb 21, 2013