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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -
Hello,
Several weeks back I had the opportunity to work with one of your employees on a custom decal. Since then I replaced the hard-drive on my computer, so I lost all of our email correspondences. This means I don't remember her name. For some reason Marisa comes to mind. Anyway, I'm just sending this much overdue email to compliment both Marisa and Dali on the decal I received.
I've ordered decals previously from you and was so happy with them that I got the idea to do something custom for my master bedroom. Whenever I show it to family and friends they're highly impressed with it. The fonts that were suggested to me really gave the decal a personal touch, and Marisa was so patient with me while we were working on what the decal would say.
I'm so glad I found you guys and have gladly told several of my friends where and how I got my decals.
You guys are awesome!
Thanks,
Vera B
Vera B
Added Aug 16, 2010 -
Very, very happy with our cherry blossom decal. Loved the extras thrown in for free :) Highly recommend.
Jodie
Added Dec 11, 2012 -
I just completed a large project for a church nursery. I ordered decals from three different companies, but Dali Decals were my hands-down favorite. They stick well and look amazing. The staff was easy to work with and helped me to customize decals that fit perfectly for our space. Thank you!
Rachel
Added Dec 28, 2012 -
I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013