-

Hi -- I just wanted to send a quick thanks to Robert Chadwick. I've ordered your decals for my home and love them. When the opportunity came up to redesign a wall in our nonprofit counseling/wellness center, I suggested a custom decal from you. I'm not a designer so my file wasn't quite right, but Robert was so patient and helpful and was able to get my files into shape. Thanks for such great service! We'll be sure to send a picture along once our decal is up!
Thanks,
Andi
Andi L
Added Apr 11, 2012 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

I recently purchased and installed the Swirling Tree. I chose dalidecal because they were responsive through the whole ordering process. My tree was nicely packaged and arrived as promised. The product was easy to work with and manuever as long as you did not press too hard when positioning it on the wall. Once it was at the right spot, the flat applicator helped remove any air bubbles. My suggestion is to cut the excess backing off before beginning to overlap any pieces. The final product turned out great. Definitely suggested this company to my family and friends. They will not disappoint you and are willing to help with any questions.
Shanna Younan
Added Feb 21, 2013 -

I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013 -

As Founder and Owner of Flyczek Wraps; I know how important customer service and quality of product to my customers. Dali Decals nailed both of those with flying colors when I ordered banners to advertise my online company. I would highly recommend Dali Decals to anyone looking to boost their marketing needs in their business! Thanks Dali Decals! -Shannon Yourczek
flyczekwraps
(Flyczek Wraps)
Added Sep 3, 2014

