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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I just finished putting up my tree and bird decals from my baby's room. I
just wanted to thank you for sending the decals promptly, and having such a wonderful, quality product. I was able to add flare to the nursery without having to paint the entire room. It was fairly easy to put up (it was the large tree and I am 9 months pregnant, so I had to get my husband to help me put it up!!). But the birds I did myself and everything was very easy and straight forward. I will gladly recommend this company to friends and family who are looking for something extra for their rooms!! Thank you again!
Laura
Laura H.
Added Feb 15, 2010 -

Simply put, Dali Decals exceeded my expectations. The quality of the product (Alphabet Tree) and customer service are second to none. Kudos to the team and keep up the great work. I will be sure to share your information with my family and friends.
SCraig
Added May 16, 2011 -

I just wanted to say I LOVE my new Dali Decal !!! I just finished putting the last leaves on the tree and it looks fantastic. It was very easy to put up, following your instructions. I also love all the little extras that were included. What a nice surprise!!
Stephanie
Added Jun 2, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012

