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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

I bought these for my teenage daughter's room and it turned out great. I cut out the circles and they matched a bed spread I had gotten earlier. She's very happy with the results
evoneallen
Added Dec 29, 2010 -

I so rarely write anything like this that it takes something EXCEPTIONALLY good to overcome my inherent laziness!
With that said, first of all! I ordered a small $10 decal to see if Dali Decals was as good as they seemed or if it was just hype.
Well, that worked out well and they have a super awesome shipping box (wait til you see it) so I decided to do a custom order.
I had a couple issues with the Illustrator file and Alicia from support gave me *BY FAR* the best support I've had from any company in any industry for at least the past 3 years. It is *SOOOO RARE* these days to find a company that has a quality product with a quality website and quality ordering and quality support. I recommend Dali Decals to anyone who will listen. They are like the Apple of interior decoration.
Otis Funkmeyer
(Funkmeyer Industries)
Added Oct 25, 2011 -

I ordered two sets of beautiful dragonfly decals and I couldn't be happier. They came in the mail so fast, and the company was generous enough to fulfill my special request and even throw in a mini holiday decal. This was my first purchase and definitely won't be my last. I recommend Dali to everyone for all your wall decorating needs, and the package also included installation directions and tools so it can't get any better than that. I might just have to call the DDOD number on the box because I can't get enough of these decals. Thank you so much!
atlantagirl
Added Dec 13, 2011 -

I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013

