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I just wanted to let you all know how very impressed I am with your company. I had an entire order replaced by Alicia (as the original order was damaged). I am so very appreciative of your customer service. Thanks again,
Dina
Dina
Added Feb 15, 2010 -

I have a huge master bedroom wall that I have had several types of art work created to try to fill this space. I was not sure if this decal would be large enough but after I got it on the wall it’s wonderful!! Perfect size and the instillation was easy as 1…2…3. I love the idea of the decals so much I ordered name and design decals for both my kids rooms and several others to put throughout my home. Thank you for your great designs and I am telling all my friends about your amazing company.
Amanda French
Added Jul 13, 2011 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

This is a great company to work with. I checked the no box to the question...Do you have textured walls? I didnt think my wall was textured but I guess is it very slightly. Even though I ordered the decal with the wrong adhesive they sent me a new one with the right adhesive! Most companies would just say "sorry, you made the mistake not us", and hang up. I am shocked! I will tell everyone about this company! I havnt gotten my new decal so maybe I should wait and see if it sticks before I write this. I'll let ya know:)
annahill23
Added Mar 5, 2012 -

The Cherry Blossom Tree decal more than exceeded my expectations. I completed the install by myself, which was only slightly challenging. One suggestion I would make for other people who get this decal is that cutting the sections into smaller sections makes placement both easier and more accurate in terms of alignment. One other suggestion I would make is for people who are considering this decal to examine the layout of the wall they are considering in correlation to any light sources. I did not get the matte color option, so at times there can be a glare on the decal, as it was placed directly across from a window. All in all, my entire experience with Dali was excellent. The delivery was quick and the extra decals that were included went perfectly with the scheme I had planned. I will definitely be using this company again.
Brent
Added Jun 19, 2012

