-

Phenominal customer service. I called because I purchased a tricky transfer and was delighted by the cheerful tone on the receiving end. My decal is just beautiful and I will order again. 5 stars.
MelissaMD
Added Aug 7, 2010 -

Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

My decal was so much more amazing than I thought it would be. So easy to put up, as the instructions were well-written. Decal was large and makes a great statement in my living room.
Stephanie M
Added Nov 18, 2011 -

Thanks so much for your quick reply and for answering my questions. I have just finished installing the little trees decals and it has by far exceeded my expectations. I was a little afraid that I would mess up the installation, but your instructions worked perfectly and it looks fantastic! I will be installing the dandelion tomorrow and am really excited to see how that looks above my bed. I am a little bummed that the decals won't be able to be transferred to my new location when I move in a year or two, but because I like my decals so much, I will buy them again when the time comes.
Sincerely,
Lori D
Lori D
(Dali Decals)
Added May 20, 2013 -

Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014

