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To Whom It May Concern:
I just wanted to take a minute to thank you and all of Dali Decals for their excellent customer service. You all responded so quickly to my inquiries in creating our decal for our son to be's nursery and were so kind and easy to work with when there was a mistake in the colors. I just really appreciate the customer service and feel that sometimes we forget to say thank you. Thanks for making me smile every time I walk past his room.
Kristin R.
Kristin R
Added Oct 2, 2010 -
Thank you for my order, it looked much better than I anticipated. I will certainly order from you again. Thank you again!
Rebeca
Added Sep 25, 2011 -
I loved it! Easy to put on and looks so good in my sons room! Thanks
Deana
Added Apr 19, 2012 -
Alicia,
I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
Thank you very much.
Sincerely,
Michael A.
General Manager
Koons Ford Lincoln of Annapolis
Michael A
(Koons Ford Lincoln of Annapolis)
Added Nov 11, 2014 -
Incredible customer service! I ordered the Fairy Girl on the Moon in Soft Pink Matte. The pink was a little brighter than I had envisioned, so I contacted Dali Decal to see what my options were. They were very responsive and helpful, and I was able to exchange the decal for a different color. I just received the replacement decal in the new color (Teal Matte) and it looks amazing in my daughter's room!! It was easy to put on the wall and just looks beautiful. Highly recommend these products and Dali Decal's service is excellent!
mail2bws
Added Mar 5, 2015