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  I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
  
  Sara I
  
  Added May 25, 2012
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  I just received my order, actually earlier than I expected. The packaging is great. No damage at all. It is beautiful! My daughter will be so suprised when she sees this in her room. Thank you so much. I will definitely order again and absolutely recommend to others.
  
  Tracy Everhart
  
  Added Jun 6, 2012
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  Your company rocks! One of your reps saved me money on shipping AFTER I ordered online, I have never seen a company do that. My niece loves her new room with the birds on a wire decals. Thanks so much, It is rare to find a company with such great customer service.
  
  Hillary B
  
  Added Dec 29, 2012
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  I bought a sleeping koala decal for our baby's room two years ago. The color is still just as fresh as it was and it looks amazing. I know the site says they aren't reusable, but ours was! We transferred it onto parchment paper and rolled it up before our move and just last night replaced it onto the wall in our son's new room. It sticks just as well and looks just as good. I'm a very happy customer. It also came with a complimentary six cute birds and they transferred as well.
  
  Dina
  
  Added May 29, 2014
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  Alicia,
  I am really impressed with the quality of the decals and prompt delivery…However, I am more impressed that Marisa contacted me to ask some questions since I wasn’t very thorough in my details. That is what customer service is about. You and your husband have a great business. I wish you success.
  Thank you very much.
  Sincerely,
  Michael A.
  General Manager
  Koons Ford Lincoln of Annapolis
  
  Michael A
  (Koons Ford Lincoln of Annapolis)
  
  Added Nov 11, 2014