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I ordered monogram and name decals for my daughter's nursery. They looked amazing, then we had a flood in our house. The repairmen had to tear down the wall where I'd placed the monogram, which was really disappointing for me.
Marisa at Dali Decals was so understanding of my situation and replaced just the monogram portion of my order. It arrived two days later. Thank you for wonderful customer service! And a great product!
Keri P.
Added Mar 29, 2010 -

Bought the Medium size alphabet tree decal. changed up the leaf colors to soft blue, soft green, and bronze. and after a couple hours - we have a GREAT wall mural for our nursery. easy to follow direction, reliable product, and fast delivery. am already thinking of what else we could do in the house with dali decals! Thanks!
JCP
Added Feb 6, 2011 -

We have now put up the 3rd decal in our home and love love love love love them! This most recent one was the large dandelion which we put in our master bath. My husband put it up without reading the instructions the first time and it was not a pretty scene, but totally his not the product's fault. Second one bought, I emailed them for tips on top of the instructions, how impressed was I when I got a phone call from them the next day - now THAT is customer service. We have also used the family of elephants (in our little one's nursery) and the parachutes in our oldest son's bedroom...everyone who has seen them has been so impressed as are we at the ease of putting them up (when you follow instructions lol!)
Cannot speak more highly of the products and the company, recommend them to everyone!
Jayne Macintyre
Added Oct 23, 2011 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

This is the 2nd decal I've purchased from Dali Decals!
Love love love my latest decal. This one was a three panel decal and it went on perfectly. The key was using a level to make sure it was straight, but after that - a piece of cake! Love the results-- its such a great addition to our new home! Thanks so much!
Michele B
Added Jul 5, 2012

