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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -
I do not, never will, have a artistic bone in my body, yet I was able to put up a large formula one personalized race car in my son's room .....BY MYSELF.
I would definitely recommend having a helper for another set of hands but I was too impatient to wait for my husband:)
The decal is awesome. It looks like it is painted on his wall.
The instructions were excellent and if I can do it, ANYONE can!
Staceyelix
Added Oct 13, 2010 -
I bought these for my teenage daughter's room and it turned out great. I cut out the circles and they matched a bed spread I had gotten earlier. She's very happy with the results
evoneallen
Added Dec 29, 2010 -
Great customer service!! Wasn't happy with the color of my monogram letter decal and they happily exchanged the color for me HASSLE FREE!! Thank you!!
Happy Mommy
Added Dec 7, 2012 -
I ordered the peacock tree and asked my husband to hang it for me. When I came home, he hung the right side TOTALLY wrong. I emailed to see if I could get just the right side of the decal replaced. I received a response almost immediately. They re-sent me the right side of the tree for only a small fee. What a relief that I didn't have to buy the entire tree again. GREAT customer service. Super fast shipping. Fantastic product. I've purchased Dali decals before but based on the customer service alone, I would most definitely order again!
Jennifer
Added Apr 2, 2013