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Hi - I just wanted to say what wonderful customer service you have, and what a smooth, easy process it was to place my order over the phone. I can imagine that a lot of times the "contact us" buttons on web sites are used for when people have questions, concerns, or even complaints. However, I think it's just as important to commend a positive experience.
I called after hours, and in all honesty I didn't really expect anyone to answer, and they did! I spoke to a very helpful, accommodating customer service representative who also specially sized an item that I wanted. The transaction went very smooth and it was just very nice to be able to speak to someone so helpful and polite. I'm looking forward to receiving my products, and I'll be sure to recommend your company to others. Thank you!
Paige O.
Added Jul 24, 2011 -

My decal arrived today and I had it up on the wall in a few hours. The whole family is very impressed! We all love it! I can't stop looking at the wall! I am now browsing your website to see what else we can buy.
THANKS DALI FOR A GREAT PRODUCT!
pinkthermal
Added Sep 19, 2011 -

I am thoroughly impressed with Dali Wall Decals. I placed an order on Dec. 20th, a day after the cutoff for Christmas arrival. Yet, here I am on Dec. 23rd with a gift for my cousin. Thanks so much!!
Yasmin
Added Dec 23, 2011 -

This is a great company to work with. I checked the no box to the question...Do you have textured walls? I didnt think my wall was textured but I guess is it very slightly. Even though I ordered the decal with the wrong adhesive they sent me a new one with the right adhesive! Most companies would just say "sorry, you made the mistake not us", and hang up. I am shocked! I will tell everyone about this company! I havnt gotten my new decal so maybe I should wait and see if it sticks before I write this. I'll let ya know:)
annahill23
Added Mar 5, 2012 -

Dear Alicia,, thank you and your company for going above and beyond to help me get my decal up.I am so happy with the ease that it went up and the saying " Home is where our story begins" is so special to me because it is what our children had put on our cake last year as we celebrated our 50the wedding anniversary... Now I have it in my living
room as a sweet reminder. I would gladly recommend your company to anybody. Service as sweet as yours are not the norm... Thank you again.. Janet
Janet J
Added Jun 29, 2016

