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My name is Amanda. I recently purchased an order that contained a few decals that were damaged during shipping. Upon calling you guys, your customer service was outstanding. I received the replacement roll today and they are perfect. I wanted to write this email because I used to work in customer service and rarely did the comments that we received ever contained positive feedback. Your company approached the problem in a timely manner and I have to tell you that I am now a customer for life. Plus I will refer all my family and friends to your website. Thank you so much for your customer service and for running such a wonderful company!!!
Amanda M
Added Nov 18, 2009 -

Outstanding customer service! I ordered the In This Home quote, and the decal is even more amazing in person!
Tristan
Added Dec 6, 2009 -

I called not too long ago today regarding an order I received having been damaged in transit. I want to thank the customer service person who helped me (I believe it was Emily). She was sincere in her effort to solve the problem with me and I was impressed that as a customer I was not told I'd have to wait, I was not told to make the claim myself and I wasn't hassled at all about it, other than being very bothered by having received it in such condition. Customer service is far more important than a lot of companies pay it mind and can make or break a customer's experience, especially if there is a problem. I will definitely order from Dali Decals again and tell others how great the service is. Thank you again and if you need any further help from me please let me know.
Sara I
Added May 25, 2012 -

I order the 72 Bubble piece for my bedroom wall. The shipping was fast. I was so happy to see the UPS man at my house. I got right to work on them. The direction were simple. I had a blast taping the decals to the wall figure out where I wanted them to be placed. Once that was done I got to work. I was so happy when it was done. The colors matched me bedroom set perfect. I feel so much more comfortable and cozy in my bedroom now.
Rebekah
Added Jun 17, 2012 -

I've used Dali decals for wall prints and truck decals and couldn't have asked for better quality, costumer service, and support. They are great at what they do!
Sean Herritt
(Aqua Techs)
Added Apr 20, 2015

